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stylla london

About Stylla London

Born out of love of design, creativity and talent, Stylla London is a family-owned business based in Manchester, England, importing the best of Fair Trade home and gift products. We offer a range of unusual products that are exclusively designed and created for Stylla London by enormously skilled artisans in India.

Our Clients Opinion

Beautifully crafted item. It was bought as a present for my daughter and she loved it
Susan 
This is a lovely magazine rack. It's very decorative and pleasant to look at. It holds a number of magazine's and papers easily and more importantly, is very sturdy: I have a very energetic dog running around and doesn't fall over when he runs past it or when he knocked into it. I really like it.
Vicky Masan
Purchased my second one. Arrived well before the stated date. I love the product. Very solid and a talking point!.
 Mrs Chritine P Hill
Excellent - well done Stylla. Order placed 22/12/17 - arrived 23/12/17 08.30 in the morning with standard delivery (estimated delivery was 02/12/18!). The gift arrived in time for Christmas and was just as shown on the website. Will definitely use Stylla again through Amazon.
Mr Neil Vincer
 
 

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Have A Question? Call: 0161 637 6800
Money Back Guarantee! Return within 30 days
Same day dispatch! Order until 4pm

 

Returns and Refunds

We want you to be completely satisfied with your purchases, and what's more so do the craftspeople who have made them. Please let us know if you are not entirely satisfied with our products or our service so that we can rectify the situation. We try to ensure that the products are the same as our original samples, although sometimes differences do occur.

We are happy to offer our customers a 30 day no questions asked to return on any products providing the products are in the same condition as they were received and still in the original packaging.

We aim to only send you the best quality products and are disappointed if you find a problem with your order. Please note Most of our Products are meticulously handcrafted by artisans in India, one piece at a time. As each piece is unique you may notice slight variation. These characteristics make this piece truly one-of-a-kind. So it may happen the items you receive may look a bit different to how they look on the website. We celebrate the fact that this means you get a unique product and we hope you do too.

We are more than happy to refund you for faulty goods and happy to exchange goods for you. Please email at returns@stylla.co.uk to let us know that you are returning item(s) to us and be sure to include a copy of your order confirmation with the item(s) you are returning.

Please can you send all returns back to:-

Stylla London
Unit 0A03,Safe Store
34 Brindley Road
Manchester
M16 9HQ
United Kingdom

There is no need to send returns back recorded or special delivery, but we do advise on getting proof of postage, as we cannot be liable for any items that get lost in the post without proof of postage.

Your return postage will be refunded only if the items are deemed to be damaged in any way.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If the returned item is verified, then your refund will be processed, and a credit will automatically be applied to your credit/debit card or original method of payment, within a certain amount of days.
 
Late or missing funds
If you haven’t received a refund yet, first, check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.Next, contact your bank. There is often some processing time before a refund is posted. If you have done all of this and you still have not received your refund yet, please contact us at enquiries@stylla.co.uk